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Submitting IT Requests using SchoolDude

For proper tracking and routing purposes, all workorders for technology and maintenance-related issues should be submitted using the new SchoolDude IT/Maintenance Direct system.  Aside from emergency issues, all work orders are addressed on a"First Come, First Serve" basis.  To ensure your issue is addressed in a timely fashion, please refrain from emailing technicians directly. 

For help with using the SchoolDude IT Request system, please read this SchoolDude Guide.

Note:  For all printer-related issues (including toner), please check if your printer has a "Stewart Business Systems" tag with an ID number.  If so, please contact Stewart at 1-800-583-4996 for service. If not, please continue using the SchoolDude ITDirect system to report your issue.

Note regarding Maintenance Requests/Work Orders: Maintenance requests require a separate password and should be submitted through your building administrator.  Please contact your main office or head custodian for assistance submitting maintenance requests.

School Dude ITDirect

Attachments:
Download this file (SchoolDude IT Requester Guide.pdf)SchoolDude User Guide[ ]197 kB
 
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