Your version of Internet Explorer is no longer supported and some items on this website may not function correctly. Please use a more modern browser such as Google Chrome.

Submitting IT Requests using SchoolDude

For proper tracking and routing purposes, all workorders for technology and maintenance-related issues should be submitted using the new SchoolDude IT/Maintenance Direct system.  Aside from emergency issues, all work orders are addressed on a"First Come, First Serve" basis.  To ensure your issue is addressed in a timely fashion, please refrain from emailing technicians directly. 

For help with using the SchoolDude IT Request system, please read this SchoolDude Guide.

Note:  For all printer-related issues (including toner), please check if your printer has a "Stewart Business Systems" tag with an ID number.  If so, please contact Stewart at 1-800-583-4996 for service. If not, please continue using the SchoolDude ITDirect system to report your issue.

Note regarding Maintenance Requests/Work Orders: Maintenance requests require a separate password and should be submitted through your building administrator.  Please contact your main office or head custodian for assistance submitting maintenance requests.

School Dude ITDirect

Download this file (SchoolDude IT Requester Guide.pdf)SchoolDude User Guide[ ]197 kB
Copyright © 2021 Hackensack Public Schools. All rights reserved. Remote Support